Refund Policy

At Simkung Apparels, we are committed to ensuring your satisfaction with our products. Please review our refund policy below:

1. Refund Eligibility

  • Return Compliance: Refunds are issued only for items that meet our return policy requirements.
  • Defective or Damaged Products: If the product is defective or damaged upon delivery, please contact us immediately for a resolution.

2. Refund Process

  • Inspection: Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.
  • Processing Time: Approved refunds will be credited within 7-10 business days to your original payment method.

3. Order Cancellations

  • Cancellation Window: Orders can be canceled within 24 hours of placing the order. After this period, cancellation will not be possible if the order has been shipped.

4. Contact Us

For any questions or concerns regarding refunds, please reach out to us at simkungapparels@gmail.com. We are here to assist you.