At Simkung Apparels, we are committed to delivering your orders promptly and efficiently. Please review our shipping policy below:
1. Order Processing Time
- Dispatch Time: We aim to dispatch all orders within 2-7 business days after the order is placed.
2. Delivery Time
- Transit Time: Once dispatched, delivery typically takes 4-5 business days, depending on your location.
3. Shipping Charges
- Standard Shipping: A flat rate of INR 50 is applied to all orders.
- Free Shipping: Enjoy free shipping on orders over INR 1499.
4. Order Tracking
- Tracking Information: After your order is dispatched, you will receive an email with tracking details to monitor your shipment’s progress.
5. Delivery Issues
- Incorrect Address: Please ensure your shipping address is accurate. Simkung Apparels is not responsible for orders delivered to incorrect addresses provided by the customer.
- Non-Delivery: If you do not receive your order within the expected delivery time, please contact our customer support for assistance.
6. International Shipping
- Availability: Currently, we do not offer international shipping.
7. Contact Us
For any questions or concerns regarding shipping, please reach out to our customer support team at simkungapparels@gmail.com.